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Now Open! Please see our Covid-19 page for amenity availability, procedures and updates!

Maintenance Technician

The Anchorage Inn in York Beach, ME is now hiring for a Full-Time Maintenance Technician. This is a full-time, year round position.

Maintenance team members are responsible for fixing problems such as replacing drains, repairing leaky faucets, troubleshooting air conditioner units, cleaning pools and miscellaneous carpentry repairs such as patching sheetrock, painting, or tighetning hand rails. Individuals must be able to lift up to 50 pounds and move up and down stairs, service ramps or ladders.

Our ideal candidate will have past experience, be comfortable working on a team or alone, and be responsible for company property and equipment. Weekends and evenings are required. Past experience with pool maintenance is a plus.

This position is eligible for paid vacation, health insurance and 401(k).

Please email your resume or work history to anchorageinnjobs@gmail.com or apply in person at 265 Long Beach Ave in York. 

 

Night Auditor

The Anchorage Inn in York Beach, Maine is looking for a part time (2 over nights/week) Hotel Front Desk Night Auditor to serve as our guests’ first point of contact and manage all aspects of their accommodation.

Hotel Front Desk Night Auditor responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Additionally, the night auditor balances out the days reports, addresses any issues during the overnight shift and works with our general manager to rectify any reporting discrepancies.

The night audit shifts available are Wednesday & Thursday evenings 11pm-7am (overnight). Additional day time front desk shifts may be available if desired.

Responsibilities

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Audit and balance reports from the day shift
Schedule guest wake-up calls and reservations for the following day
Verify that all end of day work has been performed by other departments
Run end of day computer functions so they are complete by the end of the shift
Prepare guest bills for next-day checkouts and process reservation cards
Balance cash drawers and record receipts


Skills
Work experience as a Hotel Front Desk Agent, at least 1 year
Experience with hotel reservations software
Understanding of how travel planning websites operate
Customer service attitude
Excellent communication and organizational skill
Availability from 11pm-7am 2 evenings per week on Wednesday and Thursday evenings.

 

Housekeeping / Laundry Attendants

Full and part time positions available in the housekeeping department. Must have a flexible schedule and be able to work weekends/holidays. Please email your resume to anchorageinnjobs@gmail.com or stop by at fill out an application!